Bat 99 Terms & Conditions — Please read before use

1 Introduction & Applicability

Welcome to bat 99. These Terms & Conditions ("Terms") apply to the use of the bat99.win website and its mobile application. By creating an account or using the platform, you are deemed to have accepted these Terms.

These Terms constitute a legally binding agreement between you and bat 99. Please read every clause carefully before using the platform. If you disagree with any clause, please refrain from using the platform and contact our support team.

These Terms are drawn up in accordance with Bangladesh and international gaming laws, and bat 99 operates under an international license. Compliance with bat 99's Terms & Conditions is mandatory for all users.

2 Account Registration & Management

To create a valid account on bat 99, you must provide accurate and complete information. All details submitted during registration must be your own — creating an account under another person's identity is strictly prohibited.

• Each individual may register a maximum of one account. Holding multiple accounts under the same person is considered a prohibited activity.
• Your account password must be kept strictly confidential. bat 99 is not responsible for any consequences arising from sharing your password with others.
• Any unauthorized access to your account must be reported to our support team immediately.
• The mobile number and email address provided at registration must be verified. Accounts created using false information will be suspended.
• Bat 99 may request a copy of your national ID or passport at any time for identity verification (KYC) purposes.

3 Eligibility & Age Requirements

The bat 99 platform is strictly for adults aged 18 and over. Anyone under 18 is prohibited from using this platform. bat 99 is committed to responsible gaming and takes all necessary steps to protect minors.

By registering an account, you automatically confirm that you are 18 years of age or older. If an account holder is subsequently found to be under 18, the account will be closed immediately and all funds will be forfeited.

• Bat 99 may only be used by individuals for whom online gaming is legal under the laws of their country of residence.
• Bat 99 cannot be accessed from countries or regions where online gaming is prohibited.
• Bat 99 employees and their immediate family members are not permitted to play on this platform.

4 Payment, Deposit & Withdrawal Policy

Specific rules apply to all deposits and withdrawals on bat 99. We support local payment methods including Mobile Banking, Nagad, and Rocket. All transactions are processed through SSL-secured channels.

• Funds deposited must come exclusively from a payment method in your own name. Deposits from third-party accounts will not be accepted.
• Identity verification (KYC) must be completed before making a withdrawal.
• Withdrawals are typically processed within 15–30 minutes. In complex cases, it may take up to 24 hours.
• Minimum deposit and withdrawal amounts are set by the platform and are subject to change.
• In compliance with anti-money laundering laws, bat 99 reserves the right to investigate any suspicious transactions.
• Multiple withdrawal requests on the same day may be subject to additional verification.

5 Bonus & Promotion Policy

Bat 99 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which you should read carefully before claiming. Bonuses used in violation of bat 99's Terms & Conditions may be forfeited.

• The welcome bonus is available to new members only and applies to the first deposit.
• Each bonus comes with a specific wagering requirement — the bonus cannot be withdrawn until that wagering amount has been met.
• Each bonus is valid for a limited time. Bonuses that are not used within the specified period will expire.
• Using multiple accounts to claim bonuses is strictly prohibited.
• Bat 99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Cashback bonuses are generally awarded once per week at a set rate.

6 Gaming Policy & Fair Play

Bat 99 is committed to maintaining a fair and transparent gaming environment. All game outcomes are determined by RNG (Random Number Generator) technology, ensuring complete impartiality and verifiability.

• Using any software, bots, or automated tools to influence game outcomes is prohibited.
• If a technical error causes winnings to be displayed incorrectly, those funds will not be considered valid or withdrawable.
• If your internet connection drops during a game, the outcome will be determined based on the last recorded server data.
• In Live Casino games, the dealer's decision is considered final.

Bat 99 supports Responsible Gaming by giving players access to deposit limits, betting limits, and self-exclusion options. We are committed to ensuring that gaming never becomes an addiction.

7 Prohibited Activities

The following activities are strictly prohibited on the bat 99 platform. Violations may result in account termination and legal action:

• Using the platform for money laundering or any form of illegal financial activity.
• Hacking, phishing, or any other form of cybercriminal activity.
• Using bots, scripts, or automated programs to play games.
• Using multiple accounts to take advantage of bonus offers.
• Attempting to access another user's account.
• Harassing or using abusive language toward bat 99 staff.
• Exploiting platform bugs or glitches to gain an unfair advantage.

8 Account Suspension & Closure

Bat 99 reserves the right to suspend or close any account at any time, for any reason, without prior notice. This may apply in particular under the following circumstances:

• Violation of any clause within these Terms & Conditions.
• Creating an account using false or incorrect identity information.
• Suspicious or unusual financial activity.
• The account holder is found to be under 18 years of age.
• Court order or legal obligation.

You may request account closure at any time through our support team. Any pending withdrawals will be processed before the account is closed, except in cases under active investigation.

9 Limitation of Liability

Bat 99 is committed to delivering the highest quality of service; however, we shall not be held liable under the following circumstances:

• Game interrupted due to loss of internet connection.
• Technical errors from third-party services (payment gateways, game providers).
• Unforeseen natural disasters or Force Majeure events.
• If a user's password or account credentials are exposed due to their own negligence.

10 Changes to Terms & Contact

Bat 99 reserves the right to modify, add to, or cancel these Terms & Conditions at any time. Users will be notified of significant changes via email or through the platform in advance. Continued use of the platform after such changes constitutes acceptance of the updated Terms.

If you have any questions or concerns about these Terms & Conditions, please contact our support team. We are always here for you and ready to resolve any issue promptly.